Customer Reviews
Here is a sample of the reviews and feedback we get from our satisfied clients. They've experienced Taylor Moving services first hand and know that 'Taylor takes care'.
Let us know how we did…Move in New Brunswick
Hi Debbie,
The portion of the move handled by Taylor Moving and Storage was a text-book example of exceptional customer service.
In what could have turned out to have been a negative experience, your assistance in the process made the whole thing easy, stress-free and we can’t thank you enough.
We would use Taylor again if given a choice and would make the same recommendation to others.
Below are a few specific bullet points that made Taylor stand out amongst the rest.
Have a great day.
Move in Guelph
Hello Roxy,
I just wanted to follow up, and thank you and the crew that performed the moved into our new home in KY. We are happy with the crew and their willingness to accommodate our request, and I can happily say that the move was a pretty smooth process, with no hick ups.
Please pass this along to the crew.
Move in Oshawa
Hi Debbie
The move went really well. I appreciate all your help as well as both crews. Adam and Doug were great moving my stuff in. It wen smoothly. Chris and his crew were also great with packing and moving my stuff out. Once again thank you so much to everyone
Move in Burlington
Thank you Debbie,
Chris and his guys were amazing!! I am a single mom with 3 kids and did not pack the greatest! 🙁 but the guys were so gracious and kind.
One of them found 5 dollars under my daughters bed and they brought it straight to me,,, wow!
They were so nice and experienced and had a steady pace and moved my 3 bedroom townhouse into a 3 bedroom apartment. WOW!!!!
I cant thank you enough!! Please use this quote for your website if you can!
Move in Burlington
Hello June. Could you please pass this along to everyone who has been involved in our move our move. Lisa and I want to thank everyone for a great job. From the first person we spoke to regarding a quote through to you and finalizing the bill, everyone has been really good to deal with and very professional. We want to especially thank the two people who moved us – they took great care of our belongings and did a wonderful job.
Thank you very much
Move in Hamilton
Dear Arthur
Just a brief note to say that the crew you sent yesterday to manage
my pre-move were terrific. They were very helpful and considerate
of the triage which we had done to ensure the most convenient unload
at the UK end of this
Would be really great if they could also do the final move in a month or
two when we finalize things
Much appreciate your planning and advice
Move in Ottawa
Hi Debbie,
I want to THANK YOU for the great service during my recent move!!
I wasn’t home for most of it, but my wife had only good things to say about the process, the people involved, and the way that everything went quickly and smoothly.
Please share our great feedback and our thanks with everyone involved.
And I want to thank you for your personal follow up throughout, and for making the whole ordeal a piece of cake 😉
THANK YOU!
Move in Toronto
Dear Rick and Roxy,
First let me apologize for taking so long to send your company this HUGE thank you!!
I think Taylor Moving just might have done my best move EVER . . . and that is saying a lot considering how many times I have moved internationally, state to state and locally. I think the count is 43 times!
From the very beginning, I felt looked after and listened to. Rick, you were great at meeting our timing needs and making sure that I was being reassured about your process and your people. You were thoughtful and professional and made me feel that we were the most important customers you had. Though we never met personally, I so appreciate all your efforts to ensure that our move was handled by such talented people from start to finish. That alone took a lot of weight off my shoulders and lessened the stress a move can have.
Roxy, once you got involved, everything sailed along on time and easily uncomplicated. You were always so pleasant on the phone and responsive to my questions and concerns via email too. Your follow up, even now, is amazing and you just have a easy way about handling what could be a problem with a simplicity that makes one know you have it all under control. Thanks for being there with me throughout the process.
Dave was awesome – he came out to take a look at some special pieces and measure for the crates – he was efficient and understanding about my concerns of moving fragile pieces from the cold to the warm climate and made sure all necessary precautions were made to prevent damages. Besides that, he is so impressive to be doing what he does so well after all these years – I’m sure you are grateful for him on your team and your customers are certainly the beneficiaries.
The packing crew did a great job. Each man worked quickly, efficiently, politely, carefully and patiently at their respective tasks. They were courteous to our building staff and cleaned up after themselves. Most importantly, they assisted in packing my jammed packed apartment in record time and solved the too much stuff in the truck issue without causing me a moment of worry. I felt extremely confident when they left – that I had been in good hands and that our belongings would show up in South Carolina on time and without incident.
At this end (South Carolina), it was so reassuring to see Russell again. He had worked so hard in Toronto and the fact that he knew how certain things were packed and knew us made such a big difference over some unknown source locally who would only be interested in putting in a day’s work. Russell is such a great person. There is nothing he won’t do, knows what to do and works very hard. He is thoughtful and efficient and the kind of person you can trust when you are not looking to work just as hard as when you are. I’m so glad he came to do the unloading.
Kyle was the biggest surprise. For being so young, I don’t think I have ever met such a thoughtful and careful mover!! He was spot on, knew exactly what to do, worked well with Russell and left such a strong impression on us that his shoes will be very hard to fill if there is ever a next time. Kyle is keenly aware of everything around him, the kind of person who takes the time to stoop and straighten a carpet or pick up a little piece of trash instead of leaving it on the floor but also efficient, polite, hard working, professional and just a pleasure to work with. He will do well in this business or anything he chooses to do.
I would hire Russell and Kyle again any time and would highly recommend Taylor to anyone looking for a great company to work with. Moving is very intimate and when you have basically strange people in your home touching all your personal things and entrusting your life long possessions, it is much more than just putting things in and taking them out of boxes. It’s a whole experience filled with emotion and stress, a little embarrassment at your mess and hopes of a successful no damage result. Taylor delivered exactly that.
Thanks to the company and the great people who make it great.
Move in Storage
Hi Debbie, i wanted to let you know that today went great! Please let your company know that the 3 people that came out to deliver my stuff today were absolutely amazing! I wish I was able to give them a tip, because they were so great! Please give this feedback to them and their bosses, they were friendly, kind, hard working and just awesome!
Move in Oakville
Good morning Dawn,
Thank you for providing me with the names of the packers and movers who worked so hard and made my move to Allan Street proceed smoothly.
All the packers-Allan, Craig, Mark and Rob–arrived on time, were polite and worked so quickly and efficiently that they were able to complete a large packing job in one day. All my household items were well cushioned and while I have not yet finished unpacking all the boxes, at this point I have not found any breakage or damage. Periodically, throughout the day, each packer checked with me to ensure all items were packed to my satisfaction.
The movers–Ricardo, Matt, Mitchell and Jay–also arrived on time, were polite and worked efficiently. They worked very hard and completed a large move in good time. The whole move actually took less time than we anticipated due to the consistent work of the team. They took short breaks but essentially kept going until the truck was loaded (and worked straight through on Friday until all the household goods were unloaded).
All of the gentlemen were friendly and pleasant. Moving is always so difficult and stressful but thanks to the positive attitude of these gentlemen, the move occured without incident, even finishing slightly ahead of schedule.
Brian packed up and unpacked the grandfather clock, also successfully and in a short time and Mr. Wilson stopped by to ensure everything was in order. (There was a question about the wrapping of antique furniture but that was resolved.)
I hope I won’t be moving again in the foreseeable future, but if I decide to downsize (again) I would not hesitate to use your moving services.
Sincerely,