Customer Reviews
Here is a sample of the reviews and feedback we get from our satisfied clients. They’ve experienced Taylor Moving services first hand and know that ‘Taylor takes care’.
Move from Vancouver to Toronto · July 2013
Hi Debbie,
Sorry for the late reply! I was away on a business trip and just returned to Toronto today.
Regarding the move, all I can say is everything was excellent! You were amazing and are extremely good at your job, your tone of voice and service put me at ease. You also did a great job coordinating everything in a timely fashion.
The movers on both ends were also excellent. They were punctual, quick and very friendly.
The car movers were good as well, but there was a problem with my car so I had to pay to get it fixed. AL though, they got it to the shop quickly and on the train to Toronto as well.
All in all my moving experience was awesome and I would definitely recommend Taylor Moving to friends and family.
Thanks for all your hard work Debbie, keep in touch though LinkinIn.
Move from Toronto to New York City/ Storage · July 2013
Both parts of the move went well. The overall move experience was positive and both of the crews worked hard and did a good job with packing, loading, unloading and unpacking. The concierge in our new residence has recommended Taylor Moving to another resident in our building.
Move from Newfoundland to Manitoba · May 2013
Hi Debbie,
The move went well, and everything came intact. I’ve been very impressed with Taylor moving’s organization. Considering the short notice at which I needed a storage and moving company last year, you acted quickly to make sure I received the quality service I needed. The move of my things from St. John’s to Thompson was very quick, and the regular updates from you with tracking info was very helpful.
Overall, I was very happy with your service
Move from Toronto to Chicago · May 2013
Hey Roxy,
We haven’t opened everything yet, but the two moving guys were great!
Super efficient and very friendly!
They mentioned I should get in touch with Russ.
Thanks again
Move from Waterdown to Burlington · May 2013
Hi Russ. Thanks for setting up the move for us. Your guys were very courteous and professional. They did a great job. Now for the real work!
Cheers,
Gord
Move from Barrie to Mississauga · May 2013
Hi Debbie,
The move went wonderfully. The team that was assigned to me were so helpful, professional, and fast. They definitely made my move a lot less stressful and I would recommend Taylor Moving and Storage to anyone.
Thanks again for your help.
Move from Ottawa to London · May 2013
Hi Roxy, I’ve been remiss in sending this, but I wanted to let you know how much I’ve appreciated all your help with our move (and for that matter, for our previous move). Your assistance and follow-up to make sure everything is going ok has been and is very much appreciated. Thank You!
I’d also like to say how great Ricardo and Mitchell were loading our stuff up in Ottawa. They were fantastic. Please let them know how much we appreciated their efforts too!
Move from New Brunswick to Newfoundland · May 2013
Hi Debbie,
The portion of the move handled by Taylor Moving and Storage was a text-book example of exceptional customer service.
In what could have turned out to have been a negative experience, your assistance in the process made the whole thing easy, stress-free and we can’t thank you enough.
We would use Taylor again if given a choice and would make the same recommendation to others.
Below are a few specific bullet points that made Taylor stand out amongst the rest.
Have a great day.
Move from Toronto to South Carolina · April 2013
First let me apologize for taking so long to send your company this HUGE thank you!!
I think Taylor Moving just might have done my best move EVER . . . and that is saying a lot considering how many times I have moved internationally, state to state and locally. I think the count is 43 times!
From the very beginning, I felt looked after and listened to. Rick, you were great at meeting our timing needs and making sure that I was being reassured about your process and your people. You were thoughtful and professional and made me feel that we were the most important customers you had. Though we never met personally, I so appreciate all your efforts to ensure that our move was handled by such talented people from start to finish. That alone took a lot of weight off my shoulders and lessened the stress a move can have.
Roxy, once you got involved, everything sailed along on time and easily uncomplicated. You were always so pleasant on the phone and responsive to my questions and concerns via email too. Your follow up, even now, is amazing and you just have a easy way about handling what could be a problem with a simplicity that makes one know you have it all under control. Thanks for being there with me throughout the process.
Dave was awesome – he came out to take a look at some special pieces and measure for the crates – he was efficient and understanding about my concerns of moving fragile pieces from the cold to the warm climate and made sure all necessary precautions were made to prevent damages. Besides that, he is so impressive to be doing what he does so well after all these years – I’m sure you are grateful for him on your team and your customers are certainly the beneficiaries.
The packing crew did a great job. Each man worked quickly, efficiently, politely, carefully and patiently at their respective tasks. They were courteous to our building staff and cleaned up after themselves. Most importantly, they assisted in packing my jammed packed apartment in record time and solved the too much stuff in the truck issue without causing me a moment of worry. I felt extremely confident when they left – that I had been in good hands and that our belongings would show up in South Carolina on time and without incident.
At this end (South Carolina), it was so reassuring to see Russell again. He had worked so hard in Toronto and the fact that he knew how certain things were packed and knew us made such a big difference over some unknown source locally who would only be interested in putting in a day’s work. Russell is such a great person. There is nothing he won’t do, knows what to do and works very hard. He is thoughtful and efficient and the kind of person you can trust when you are not looking to work just as hard as when you are. I’m so glad he came to do the unloading.
Kyle was the biggest surprise. For being so young, I don’t think I have ever met such a thoughtful and careful mover!! He was spot on, knew exactly what to do, worked well with Russell and left such a strong impression on us that his shoes will be very hard to fill if there is ever a next time. Kyle is keenly aware of everything around him, the kind of person who takes the time to stoop and straighten a carpet or pick up a little piece of trash instead of leaving it on the floor but also efficient, polite, hard working, professional and just a pleasure to work with. He will do well in this business or anything he chooses to do.
I would hire Russell and Kyle again any time and would highly recommend Taylor to anyone looking for a great company to work with. Moving is very intimate and when you have basically strange people in your home touching all your personal things and entrusting your life long possessions, it is much more than just putting things in and taking them out of boxes. It’s a whole experience filled with emotion and stress, a little embarrassment at your mess and hopes of a successful no damage result. Taylor delivered exactly that.
Thanks to the company and the great people who make it great.
Move from Taylor Moving & Storage Burlington to Oakville · April 2013
Hi Debbie, I wanted to let you know that today went great! Please let your company know that the 3 people that came out to deliver my stuff today were absolutely amazing! I wish I was able to give them a tip, because they were so great! Please give this feedback to them and their bosses, they were friendly, kind, hard working and just awesome!