Customer Reviews
Here is a sample of the reviews and feedback we get from our satisfied clients. They've experienced Taylor Moving services first hand and know that 'Taylor takes care'.
Let us know how we did…Move in Indiana
Thanks Roxy, sorry for the delay, as things have been really hectic. I thought you and the crew did a great job of connecting with me personally and providing quick responses to my questions and needs. Although things are never perfect with a move, I was very pleased with how the process went and how my goods were loaded, shipped and unloaded. The only constructive feedback centers around box labeling, but this was very insignificant. The best compliment I can provide is to say that I would be very pleased with using this company and crew on my next move.
Move in Mississauga
Good afternoon Russ, Roxy,
As mentioned on Friday, I did want to take a quick moment to send you an e-mail to review/reflect on the service provided by Blain and Andrew last Friday (March 30th).
First of all, I did want to thank you very much for accommodating my last minute request; coming from someone in the industry, when I called on the 25th, I knew I was asking a lot of you to accommodate my 4 days of advance notice. However, in my opinion, Andrew and Blain were exactly what I/we needed in order to keep the day organized, energy up (I had 2 hours sleep the night before) and achieve the desired results in such a short period of time.
Specifically speaking, I was extremely impressed with how the guys conducted themselves in such a careful, efficient manner – despite having a truck that would only carry ½ of our goods, requiring us to make 2 trips, they were very methodical and worked hard every second they were at either residence. Where I found the most value added, from a customer and relocation professional standpoint, was helping the guys get the items out of the apartment, ready for loading into the elevator, and unloading into the new home – this afforded me the basic understanding of the physical demand involved with moving a large amount of goods and, maybe most importantly, the communication and organization required to make the process run so smoothly.
We have been working together for a few years and you may have noted that I am proponent of manners (good ones); phrases I most often use are please, thank you and I’m sorry (I’m perfect for the service industry…). Having said that, I do admittedly tend to say these more often than ordinary; however, I’m almost certain that I said thank you to the guys for every trip they made out of the apartment and into the house (in excess of 75 times) – both gentlemen caught every thank you and returned it with a you’re welcome, or no problem. That, to me, was what impressed me the most – although I implicitly knew that the guys had to be getting tired as the day wore on, their politeness, professionalism and dedication to a job well done is what I will remember. Andrew and Blain were a perfect representation of the Taylor brand that I have come to know and it was a pleasure to work along side them.
With all of the variables involved with buying and moving into our first home, I had 100% confidence that you and your staff had our best interest in mind from day one, allowing us to focus on other projects at the same time. Come the day of the move, these expectations were met and exceeded – having seen your service in action, I will continue to be a huge supporter of your business and can now attest to the quality and care provided by both your office and field staff.
Thank you very much once again for all of your help – I will be in touch in 5-7 years, when we are ready to consider moving again.
Move in Toronto
Sean,
Move was a success thanks in no small part to your terrific team. We shared some thoughts on the toronto team with you already – they were awesome. Diana worked most at the point of arrival/unload and may have additional thoughts to share.
Overall very pleased and impressed. Thanks for all your help!
Move in Oakville
Last Saturday, Jan 7,2012, your company moved my daughter and grandson to Hixon Street in Bronte. The move went extremely smooth, and both my daughter and I were extremely impressed with your driver Steve and his helper Andrew. They were both helpful, efficient, careful and friendly and we would strongly recommend your company to make anyone’s move run smoothly. Just wanted to take a few minutes to advise you that these guys services were very much appreciated by both of us. Thank you for providing us such great service during a very trying time.
Move in Oakville
Hi Matt: Just wanted to let you know that the moving crew were exceptional! I was very impressed. Feel free to send the same folks when we do the next move!
Thanks
Nancy
Move in Chicago
I apologize for the delay in my response but I have been traveling both weeks after moving here.
I would like to take this opportunity to let you know that both Steve and Sean did a fantastic job with our move. Everything was on time and as planned. It was a big across-the-border move and the only minor damage was that wheels of my son’s favorite Chicago Bears chair broke during the move. It was somewhat an emotional issue for him but the good news is that I was able to get 5 wheels from Home Depot and replace them so he is happy :-). For such a minor thing, there is no point in filing a claim so I am good.
Thanks again for all of your efforts to make it a seamless move.
Move in Ottawa
Oh my gosh, Terreq (I hope I am spelling this right) and Mike were awesome!!! These 2 fellows are definitely the sort of employees you want representing your Company. They made a nightmare into a dream. They were so efficient and unbelievably nice. We totally enjoyed our time with them. Thanks so much Roxy. The actual move was the best part of this whole process. I would definitely recommend Taylor Moving to anyone. It has been a pleasure. Cheers, Jeanette
Move in Burlington
Dear Kingsley –
I cannot express to you how wonderful your team made our move, from the moment you stepped into our house to give us a quote to the moment that the moving team left our new home!!! Everyone was so friendly, caring and careful with everything from price to our priceless treasures (haha!).
The team that moved us, Matt, Steve and Tyron were amazing!! Efficient, handling everything with respect and care and helping us make sure it was exactly where it should be. They have left an excellent lasting impression and we’ll recommend all of you over and over again.
Kudos to one and all. Please please pass our thanks and deepest appreciation on to everyone.
Move in Burlington
Good morning John,
Thanks very much for helping us with moving last Friday! As always, the guys were great!
Move in Boston
Hello David –
I wanted to send you another email about how much we liked Kyle and Shane – they made our move go so smoothly. They were not only very professional, but so nice to work with. We highly recommend them and give them A++++. If I were the boss, I would give them both a promotion:)
Thank you for all of your help in our move,