Customer Reviews
Here is a sample of the reviews and feedback we get from our satisfied clients. They've experienced Taylor Moving services first hand and know that 'Taylor takes care'.
Let us know how we did…Move in Burlington
John and All at Taylor,
Thanks so much for making our move from Burlington to Edmonton such an easy one!From the packers to the moving team to shipping the vehicle everyone was pleasant,polite,helpful and efficient.
Move in Oakville
Moved with Taylor Moving on Wed. March 7/12. The crew were fantastic and very professional. They were Dan- Enver & the lead hand was Richardo. Moving is stressful at the best of times but these 3 guys made the day a lot of fun!!
Move in St. Catherines
Hi Sean,
Just wanted to give some feedback on the two employees that assisted with my move. Ricardo and Dan were fantastic and went above and beyond what would be expected. They knew of my situation as far as having two newborns and still in the hospital and genuinely cared that my move happened as fast as they could. They had me loaded in Kingsville about a day or two ahead of schedule which allowed me to come back to St. Catharines to see my new son and daughter in the hospital. They also were absolutely outstanding at the unload and had everything in the house and bed’s built before the end of day saturday. I’ve been moved once before from another company (north american van lines)when I went out to Kingsville and these guys went way above and beyond compared to the other company. While they were unloading the truck I had to run and get a crib and dresser so I can get the kids rooms ready and knowing that my dad was unable to really help me get it up the stairs offered to carry it up for me. Again this wasn’t expected as this furniture didn’t come with me from Kingsville, just one more reason on my list these guys were outstanding. I’m currently a store manager and have worked in retail for 11 years and I would be so lucky to have associates like these guys. Just wanted to share my great experience as I know personally you normally get negative feedback from customers not positive. I would hope they get recognized for their excellent work, great customer service skills and professionalism.
Move in Vittoria
Good Morning Dave, Just wanted to let you know that all went well with our move from Vittoria to Petrolia.
Kevin and Addam arrived Monday morning of March 12th, we did a quick walk around made arrangements for what would be moving and what would be staying. After that these two got to work and continued to amaze us as to how efficient they were to getting the job completed. They were very professional and courteous at all times, completed the job and got us moved. We feel like they were only here for us and nothing else. They made our transition to our new home a very simple and stress free task.
Job well done
Thanks to all for making our move a pleasant experince
Move in Indiana
Thanks Roxy, sorry for the delay, as things have been really hectic. I thought you and the crew did a great job of connecting with me personally and providing quick responses to my questions and needs. Although things are never perfect with a move, I was very pleased with how the process went and how my goods were loaded, shipped and unloaded. The only constructive feedback centers around box labeling, but this was very insignificant. The best compliment I can provide is to say that I would be very pleased with using this company and crew on my next move.
Move in Mississauga
Good afternoon Russ, Roxy,
As mentioned on Friday, I did want to take a quick moment to send you an e-mail to review/reflect on the service provided by Blain and Andrew last Friday (March 30th).
First of all, I did want to thank you very much for accommodating my last minute request; coming from someone in the industry, when I called on the 25th, I knew I was asking a lot of you to accommodate my 4 days of advance notice. However, in my opinion, Andrew and Blain were exactly what I/we needed in order to keep the day organized, energy up (I had 2 hours sleep the night before) and achieve the desired results in such a short period of time.
Specifically speaking, I was extremely impressed with how the guys conducted themselves in such a careful, efficient manner – despite having a truck that would only carry ½ of our goods, requiring us to make 2 trips, they were very methodical and worked hard every second they were at either residence. Where I found the most value added, from a customer and relocation professional standpoint, was helping the guys get the items out of the apartment, ready for loading into the elevator, and unloading into the new home – this afforded me the basic understanding of the physical demand involved with moving a large amount of goods and, maybe most importantly, the communication and organization required to make the process run so smoothly.
We have been working together for a few years and you may have noted that I am proponent of manners (good ones); phrases I most often use are please, thank you and I’m sorry (I’m perfect for the service industry…). Having said that, I do admittedly tend to say these more often than ordinary; however, I’m almost certain that I said thank you to the guys for every trip they made out of the apartment and into the house (in excess of 75 times) – both gentlemen caught every thank you and returned it with a you’re welcome, or no problem. That, to me, was what impressed me the most – although I implicitly knew that the guys had to be getting tired as the day wore on, their politeness, professionalism and dedication to a job well done is what I will remember. Andrew and Blain were a perfect representation of the Taylor brand that I have come to know and it was a pleasure to work along side them.
With all of the variables involved with buying and moving into our first home, I had 100% confidence that you and your staff had our best interest in mind from day one, allowing us to focus on other projects at the same time. Come the day of the move, these expectations were met and exceeded – having seen your service in action, I will continue to be a huge supporter of your business and can now attest to the quality and care provided by both your office and field staff.
Thank you very much once again for all of your help – I will be in touch in 5-7 years, when we are ready to consider moving again.
Move in Toronto
Sean,
Move was a success thanks in no small part to your terrific team. We shared some thoughts on the toronto team with you already – they were awesome. Diana worked most at the point of arrival/unload and may have additional thoughts to share.
Overall very pleased and impressed. Thanks for all your help!
Move in Oakville
Last Saturday, Jan 7,2012, your company moved my daughter and grandson to Hixon Street in Bronte. The move went extremely smooth, and both my daughter and I were extremely impressed with your driver Steve and his helper Andrew. They were both helpful, efficient, careful and friendly and we would strongly recommend your company to make anyone’s move run smoothly. Just wanted to take a few minutes to advise you that these guys services were very much appreciated by both of us. Thank you for providing us such great service during a very trying time.
Move in Oakville
Hi Matt: Just wanted to let you know that the moving crew were exceptional! I was very impressed. Feel free to send the same folks when we do the next move!
Thanks
Nancy
Move in Chicago
I apologize for the delay in my response but I have been traveling both weeks after moving here.
I would like to take this opportunity to let you know that both Steve and Sean did a fantastic job with our move. Everything was on time and as planned. It was a big across-the-border move and the only minor damage was that wheels of my son’s favorite Chicago Bears chair broke during the move. It was somewhat an emotional issue for him but the good news is that I was able to get 5 wheels from Home Depot and replace them so he is happy :-). For such a minor thing, there is no point in filing a claim so I am good.
Thanks again for all of your efforts to make it a seamless move.