Taylor International-Recent Quality Score

Taylor International recently received it's 2013 Quality Score from a major International Customer based on their feedback from the customers we have moved.

Taylor Moving and Storage was involved with 46 international moves with this leading US Relocation Management company. This firm manages employee relocations that are international in scope on behalf of Fortune 500 companies around the world. They track very closely the quality,as measured from the relocating employee’s, of the moving companies they work with to provide service.

In 2013, Taylor International effected service on 27 moves where we acted as the origin agent. The origin agent is responsible for the packing of boxes, the international wrapping of furniture, crating when needed, arranging the sea ship container or air freight and accumulating all of the customs documents. Out of a score of 5, Taylor was rated at 4.71 or 94.2% satisfaction rate. The worldwide average of this firms movers network was 4.41 or 88.2%.

Taylor International acted as the destination agent on 19 moves incoming to Canada for this company in 2013. A destination agent is responsible for clearing customs, picking up the sea container or air freight, delivering to the transferring employee’s home, unloading, unwrapping all furniture,placing items under the customers directing and unpacking the boxes. Taylor received a score for destination services of 4.75 out of 5 (95%) as opposed to their worldwide average of 4.38 or 87.6%.

This firm uses only the best moving agents in the world to do business with. We are proud of not only meeting but exceeding the Quality metrics that the best in our industry has to offer.